At Climatech, we realize the importance of providing great HVAC service contractor customer service, not only to our own installations, but to existing installations and equipment that was installed by other contractors.
Climatech’s HVAC Service Contractor Customer Service Department Advantages
Our service department provides the following advantages, all developed for one reason – to get your system back into full and permanent operation quickly:
- Over thirty highly skilled and well trained service technicians
- State of the art test and diagnostic equipment
- Engineering and design consultation
- Computerized call dispatch
- Experienced in-house administrative staff
- Radio dispatched service technicians with Global Positioning System in each vehicle
- Priority Service for all agreement customers
- Guaranteed show up time
- Your own assigned personal consultant available anytime
- Comprehensive warranty on all service calls
- Competitive pricing and decreased hourly rates for agreement customers
- Full use of our exclusive ClimaTrak web based customer system to access all of your past and present service activity
While many companies believe that profit must be maximized at every single opportunity, Climatech learned long ago that earning your trust and developing a long term relationship is more desirable for both of us. We have been working for many of our customers for the entire 37 years we have been in business.
Climatech provides the following added services for your convenience:
- Certified air and water balancing
- Specialty metal fabrication
- In-house engineering
- CAD design and as-built drawings
- Building energy analysis
Contact us for a prompt and courteous response. Give us the opportunity to demonstrate why we have become the premier HVAC service contractor serving the Greater Pittsburgh and Tampa Bay Areas.